正式商务邮件写作句型与注意要点
Greetings (女士只能用Ms, 姓名只能用surname 姓)
Dear Mr/Ms Jones
Dear Mr Franklin
Dear Sir/Madam
Introductions (姓名、公司、部门、职位)
My name is Alex Liu and I am the Head of Marketing at ABC.
Friendly opening(如果之前有沟通过,就不用再介绍名字)
I hope everything goes well.
Referring to the last contact (仍然是寒暄,说一下上次的联系)
It was loving meeting you at the sales conference last week.
It was nice talking to you on the phone earlier.
Thank you for your email last week.
Reason for writing (发邮件的原因)
I am writing in connection with the order we placed last week. (I am writing in connection with...)
I am writing to update you on the progress of the AAA project. (I am writing to do something)
As discussed, I am sending you more detailed information about the upcoming conference. (I am sending you something)
Giving information (给信息)
I would like to inform you about the results of our customer survey. (I would like to inform you about something)
Attachments (如果有附件)
I have attached a pdf with the most relevant information. (I have attached something)
Making requests (请求)
Could you please let me know if you can attend the event next week?(Could you please let me know if...)
I would appreciate it if you could send me the documents this week. (I would appreciate if you could ...)
Would it be possible to deliver the goods one week earlier? (Would it be possible to do something?)
Making arrangements (做安排)
I was wondering if you would be available for a meeting next week. ( I was wondering if you could be available for ...)
Would 10am be a suitable time? ( Would 时间 be a suitable time?)
I am afraid I am not available on Thursday. Would Friday work? (I am afraid I am not available on 时间。 Would 时间 work?)
Confirming (确认)
I would like to confirm our meeting for 3pm on Wednesday the 11th. (I would like to confirm ... for 时间 on 星期几 + 几号)
Answering questions (回答问题)
In answer to your first/second question…
To anwser your questions about …
Closing line (结束语,下次交流)
If you need/require any further information, please feel free/do not hesitate to contact me.
Referring to the next meeting (下次碰面,如果有)
I look forward to seeing you on Monday morning. (I look forward to seeing you on ...)
I look forward to meeting you in person on Friday.
Closing (结尾)
Best regards