【商务英语】正式商务邮件写作 句型和注意要点


正式商务邮件写作句型与注意要点


Greetings (女士只能用Ms, 姓名只能用surname 姓)

  • Dear Mr/Ms Jones 

  • Dear Mr Franklin 

  • Dear Sir/Madam 


Introductions (姓名、公司、部门、职位)

  • My name is Alex Liu and I am the Head of Marketing at ABC. 


Friendly opening(如果之前有沟通过,就不用再介绍名字)

  • I hope everything goes well. 


Referring to the last contact (仍然是寒暄,说一下上次的联系)

  • It was loving meeting you at the sales conference last week.

  • It was nice talking to you on the phone earlier.

  • Thank you for your email last week. 


Reason for writing (发邮件的原因)

  • I am writing in connection with the order we placed last week. (I am writing in connection with...)

  • I am writing to update you on the progress of the AAA project. (I am writing to do something) 

  • As discussed, I am sending you more detailed information about the upcoming conference. (I am sending you something) 



Giving information (给信息)

  • I would like to inform you about the results of our customer survey.  (I would like to inform you about something) 


Attachments (如果有附件)

  • I have attached a pdf with the most relevant information. (I have attached something) 


Making requests (请求)

  • Could you please let me know if you can attend the event next week?(Could you please let me know if...)

  • I would appreciate it if you could send me the documents this week. (I would appreciate if you could ...)

  • Would it be possible to deliver the goods one week earlier? (Would it be possible to do something?)


Making arrangements (做安排)

  • I was wondering if you would be available for a meeting next week. ( I was wondering if you could be available for ...)

  • Would 10am be a suitable time? ( Would 时间 be a suitable time?) 

  • I am afraid I am not available on Thursday. Would Friday work? (I am afraid I am not available on 时间。 Would 时间 work?)


Confirming (确认)

  • I would like to confirm our meeting for 3pm on Wednesday the 11th. (I would like to confirm ... for 时间 on 星期几 + 几号)



Answering questions (回答问题)

  • In answer to your first/second question…

  • To anwser your questions about … 


Closing line (结束语,下次交流)

  • If you need/require any further information, please feel free/do not hesitate to contact me.


Referring to the next meeting (下次碰面,如果有)

  • I look forward to seeing you on Monday morning. (I look forward to seeing you on ...)

  • I look forward to meeting you in person on Friday. 


Closing (结尾)

  • Best regards 


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